If you wish to return something that you purchased online at www.poetrystores.co.za because you are not content with what you've purchased, you can do so in one of two ways:
- Return the selected item to your nearest physical Poetry store, together with your invoice, and your return will be dealt with in accordance with the principles established in Cape Union Mart's Five Way Guarantee.
- Send the selected item back to our online shop, together with your invoice, and your credit card will be refunded with the appropriate amount. Please note that in this eventuality, the cost of couriering the product back to our online shop is covered by the purchaser. The address details are as follows:
Cape Union Mart Distribution Centre
Unit 4A Phumelela Business Park